Contact
Need help with CarFix? Reach us by email and we'll get back to you as soon as we can.
FAQ
Is CarFix free?
Yes. CarFix includes a free plan so you can add your vehicle and chat with the assistant. Pro unlocks VIN history analysis and premium insights.
Do I need an OBD scanner?
No. You can describe symptoms, warning lights, sounds, or codes in plain language. An OBD scanner can help, but it is not required to get started.
Which car brands are supported?
CarFix works with most makes and models. Your vehicle profile helps tailor every answer to your specific car.
Can CarFix diagnose my car?
CarFix helps you understand likely causes, urgency, and next steps based on your symptoms and vehicle profile. It is guidance — not a replacement for a hands-on inspection by a qualified mechanic.
Is my vehicle data secure?
Your data is stored securely and used only to personalize your experience. We do not sell your vehicle information.
How do I cancel a subscription?
Subscriptions are managed through your Apple ID. Open Settings → Apple ID → Subscriptions on your iPhone, then cancel CarFix Pro there.
How can I contact support?
Email us at carfixappai@gmail.com. We typically reply within a few business days.
Report a problem
Found a bug, incorrect answer, or something that doesn't work as expected? Please email us with a short description of what happened, your device model, and iOS version if possible.
Or write directly tocarfixappai@gmail.com.
